Shipping & Delivery

At Remypatra Hair Industries, we are committed to delivering your premium hair extensions safely and on time. Please review our shipping policy below.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Customized or made-to-order products may require additional processing time.

2. Shipping Coverage

We currently deliver across India.
International shipping may be available for selected locations upon request.

3. Delivery Timeline

Estimated delivery time:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 4–8 business days
• Remote Locations: 5–10 business days

Delivery timelines may vary depending on courier availability, weather conditions, festivals, or unforeseen circumstances.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.
• We may offer free shipping on selected products, promotional campaigns, or minimum order values.

5. Order Tracking

Once your order is shipped, you will receive shipping confirmation via email, SMS, or phone with tracking details.

6. Delivery Attempts

Our courier partners usually make multiple delivery attempts. If delivery fails due to incorrect address, unavailable recipient, or unreachable contact number, re-shipping charges may apply.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Remypatra Hair Industries is not responsible for delays or failed deliveries caused by incorrect customer information.

8. Damaged Package

If your package appears damaged during delivery:

• Please inspect the package before accepting it.
• If visibly damaged, contact us immediately with photos/videos for assistance.

9. Delays

While we strive for timely delivery, delays may occur due to:

• Courier partner issues
• Weather conditions
• Public holidays
• Operational disruptions
• Remote area delivery limitations

We appreciate your patience in such situations.

10. Contact Us

For shipping-related questions, please contact:

Remypatra Hair Industries
Email: info@remypatrahairindustries.com
Phone: +91 XXXXXXXXXX